Privacy Policy

upwater AG 

Überlandstrasse 129 

8600 Dübendorf Switzerland

 

Last updated: 21 September 2026

 

1. Controller

The controller responsible for data processing within the meaning of the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR), is:

upwater AG 

Überlandstrasse 129 

8600 Dübendorf 

Email: info@upwater.ch 

Phone: +41 44 500 83 30

 

2. General

Protecting your privacy and your data is important to us. We therefore process your personal data exclusively in accordance with applicable data protection law, in particular the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR. This privacy policy informs you about which data is collected when you use our website www.upwater.ch, for what purpose this occurs, and what rights you have.

 

3. Collection and Storage of General Data (Server Log Files)

When you access our website, our hosting provider automatically collects information that your browser transmits. This includes:

IP address

Date and time of the request

Browser type and version

Operating system used

Referrer URL (previously visited page)

Amount of data transferred

This data is processed to ensure smooth operation and for security purposes (legitimate interest pursuant to Art. 31 para. 1 FADP and Art. 6 para. 1 lit. f GDPR) and is generally deleted automatically after a short period.

 

4. Contacting Us

If you contact us by email (info@upwater.ch), phone, or via a contact form, the information you provide (e.g. name, email address, message content) is stored by us in order to process your inquiry and to address any follow-up questions. We will not share this data without your consent.

Processing takes place for the purpose of initiating or fulfilling a contract, or on the basis of our legitimate interest in responding to your inquiry.

 

5. Google Maps

5.1 Description and Scope of Data Processing

Our website uses the "Google Maps" mapping service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

To display the map, a connection to Google's servers is established when the relevant page is accessed. In doing so, Google may collect and process your IP address along with other location and usage data. We have no influence over the nature and scope of this data processing by Google.

5.2 Purpose of Data Processing

The integration of Google Maps serves to clearly illustrate our location and other relevant places, and to provide a convenient user experience on our website.

5.3 Legal Basis

Use of this service is based on our legitimate interest in an appealing and user-friendly presentation of our website (Art. 31 para. 1 FADP and Art. 6 para. 1 lit. f GDPR). Where consent is obtained for this integration, processing takes place exclusively on the basis of that consent; it may be withdrawn at any time with effect for the future.

5.4 International Data Transfers

It cannot be ruled out that Google also transfers data to the USA or other third countries outside Switzerland or the EEA. For further information on how Google handles user data, please refer to Google's privacy policy: https://policies.google.com/privacy

5.5 Right to Object

If you do not want Google to collect, process, or use data about you through our website, you can disable JavaScript in your browser. However, this will limit the display of the map function.

 

6. Cookies

Our website may use technically necessary cookies to ensure basic functionality. These cookies do not contain personal data and are not used for analytics or marketing purposes. You can prevent the storage of cookies through your browser settings; however, this may limit the functionality of the website.

 

7. Data Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. Our security measures are continuously improved in line with technological developments.

 

8. Disclosure of Data

Your personal data will only be disclosed to third parties to the extent necessary to provide our services (e.g. to the Google service mentioned above), where required by law, or where you have given your express consent.

 

9. Your Rights

Under applicable data protection law, you have the following rights:

Access to the data we process about you

Correction of inaccurate data

Deletion of your data

Restriction of processing

Receipt of your data in a commonly used format (data portability)

Objection to the processing of your data

To exercise these rights, you may contact us at any time, without any particular formal requirements (see Section 1). You also have the right to lodge a complaint with the competent supervisory authority (in Switzerland: the Federal Data Protection and Information Commissioner, FDPIC).

 

10. Changes to This Privacy Policy

We reserve the right to amend this privacy policy to reflect changes in the law or in our services. The version in force at the time of your visit shall apply.

 

11. Contact

If you have any questions regarding data protection, please contact:

upwater AG 

Überlandstrasse 129 

8600 Dübendorf 

Email: info@upwater.ch 

Phone: +41 44 500 83 30